Everything you need to know before you start, explained clearly and simply.
FAQs about the courses at German1
Do you have questions about my courses, the structure, or the technology? Here you'll find the most important answers – quick, understandable, and always up-to-date.
I didn't receive a confirmation email after my purchase. What should I do?
Please check your spam or junk folder first in your email inbox.
If you cannot find our messages there, please contact our support team directly at info@deutsch1.net.
How do I find the right course for my language level?
The easiest way is our free placement testIn just a few minutes, you can find out which course suits your current level of knowledge. Whether you are just starting out with German or already have basic knowledge, the Test shows you clearly where to startYou don't need to register, and you'll immediately receive a suitable recommendation for your course start date.
Do I have to log in at set times?
No, you can learn completely flexibly. My courses are designed so you can access them anytime, whether morning, evening, or weekend. There's no fixed schedule. This allows you to decide when and for how long you want to study. This is especially convenient if you have a busy schedule or are busy with work.
Do I need any prior knowledge to start?
If you have no or very little knowledge of German, you can start directly with the A1 course. You'll be introduced to the language step by step, with clear explanations, simple exercises, and plenty of everyday examples. So, you don't need any prior experience to get started. Everything is structured so that you feel confident and supported.
What is included in the Premium package?
With the Premium package, you get access to all our courses, from A1 to C1 plus a pronunciation course. This means you can access all the learning content at any time, determine your own progress, and achieve your goals flexibly. Additionally, you'll receive assignments, personalized feedback from me, bonus materials, practical exercises, and access to specialized training courses, such as the pronunciation course. It's our all-round, worry-free package for anyone who wants to make rapid, structured progress.
Do I receive a certificate at the end of a course?
Yes, at the end of each course you can receive a personal Certificate of participation It confirms the language level you have achieved in the course, for example A2 or B1. However, this is no official certificate However, it can be used as proof for applications or to present to educational institutions. Please note that this is an internal certificate from Deutsch1 and not an official telc certificate. If you would like to take an official exam, we would be happy to assist you with your preparation.
Is there homework?
Yes, there is! This is an important part of my courses.
You can post your homework in the comments and receive personalized feedback from me and my team. This feedback will help you identify common mistakes, improve your language skills, and improve your language skills step by step.
It's almost as if you have your own teacher always by your side.
What happens if I have questions during the course?
If you have any questions while learning, you can contact our team at any time. We'll help you quickly with technical issues. If you have questions about content or understanding, I (Clara) will be happy to provide you with advice and experience. It's important to us that you feel well looked after and know where to turn at any time. You can reach us at info@deutsch1.net.
How long do I have access to the courses?
As long as your access is active—that is, your subscription is active—or if you have purchased the course once, you will retain lifetime access. This gives you unlimited access to all course content and allows you to access the lessons as often as you like, review content, and learn at your own pace.
Your learning progress is saved automatically, so you can pick up exactly where you left off at any time. There's no expiration date as long as your package is active.
How can I book and pay for a course?
You can purchase your desired course directly through our website.
Payment is made securely and conveniently via Credit card, PayPal, Apple Pay, Google Pay or instant transfer Sofort.
After purchase, you will receive immediate access to all content and can start learning right away. (For SEPA or prepayment payments, activation may take up to 7 business days, as the transactions take longer.)
A on account will be sent to you automatically by email.
Can I also use the courses on my smartphone or tablet?
Yes, you can take all courses on the Laptop, Tablet as well as on the smartphone use.
However, I recommend that you take the course on PC, laptop or tablet to work on, as this will help you complete the worksheets better and make learning more enjoyable overall.
How much time should I plan per week?
It all depends on your pace and your goals. Many of our learners make good progress with about 20 to 30 minutes a day. However, you can also study more intensively or at a slower pace. The important thing is to practice regularly – this way, the content will stick better in your memory and you'll see progress quickly.
Can I also use the courses to prepare for a telc exam?
Yes definitely. My courses are practice-oriented and also prepare you well for official exams like telc or Goethe. Especially in the advanced courses (B1 to C1), you'll find typical exam formats and targeted exercises that will help you approach the exam with confidence. As a telc examiner, I (Clara) know exactly what's important.
What if I can't study for a long time?
No problem! You set your own pace and can take a break at any time.
Your progress is saved automatically so you can easily pick up where you left off later.
There's no pressure and no fixed time limits – you learn in a way that best fits into your everyday life.
If you have a subscription, just contact us. In certain cases, we can pause it—we always find a solution.
How does Deutsch1 differ from other online courses?
At Deutsch1, you get more than just videos and PDFs—you get real learning support. I (Clara) am not only your teacher, but also your personal contact. The courses are structured, clearly explained, and based on real classroom experience—not on automated systems. That makes the difference.
Can I make progress even with little time?
Yes, absolutely. Even with just 20 minutes a day, you can make noticeable progress if you study regularly. Our courses are structured so that you can work effectively even in small units. Beginners, in particular, benefit from integrating the language into everyday life bit by bit.
Every day without practice is missed progress!